Know About Us
Here at yourcloudgames.com we’re here to make things easier for you. That’s our goal. We employ only highly trained customer care professionals, who take pride in finding a solution to any problem thrown their way, from subscriptions to technical issues.
We feel we’ve assembled the best team of problem solvers possible, and they’re ready and eager to find solutions for anything from your smallest confusion to biggest meltdown— we’ve got you covered.
Learn MoreOur Service
yourcloudgames.com hires only the elite customer care experts eager to show their expertise
Customer Satisfaction Specialists
Our team of customer satisfaction specialists believe that customer service shouldn’t just be service, it should be satisfaction. That’s why “satisfaction” is in their job title. It’s their number one priority.
Solutions to any query
Our customer satisfaction specialists are here to answer any questions you may have, big or small. Don’t hesitate to ask us, it’s our job to find the perfect solution. You can rely on us.
Your time is important
At yourcloudgames.com we know your time is valuable, which is why our mantra is “Your time is as valuable as your patronage”. To that end, all questions are answered as quickly and efficiently as possible, by our crack team of customer satisfaction specialists. They are available to you 24/7 for any issue you may have.
But why yourcloudgames.com ?
We define ourselves by our commitment to satisfying our customers. Your business is the lifeblood of our entire organization, and we owe everything to our supporters. This is how we can bring second to none customer care.
Our focus is customer satisfaction
Our team focus finding you the perfect solution to your customer care issue, and if we can’t find it, we work on it for you until we find the perfect solution. That is the invaluable resource we are. We combine expert knowledge with full contact coverage.
Invaluable resource center
We can say with confidence that we’ve assembled an invaluable resource centre here at yourcloudgames.com. We’re not satisfied until we’ve exceed your expectations, and become your one stop resource for perfect solutions.
FAQ
Our team of highly qualified experts will show you that we can take care of all of your technical, billing and support issues for you. We have the answers and you never have to look anywhere else for them . We have a multitude of ways to get a hold of us. Call us at +1-855-512-9805 and speak to someone immediately. Email us at [email protected] and we will respond within an hour. Or just hit our Live Support Button and talk to us that way. No matter how you choose to speak to us, we will find the answers for you.
If the answer you are looking for is not on our FAQ page, then please call us at +1-855-512-9805 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
If you want to cancel your membership with us you can email us at [email protected] call us at +1-855-512-9805, or speak to one of our representatives about it via Live Chat.
All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-855-512-9805 or send us an email at [email protected] and we will be happy to assist you.
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-512-9805 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-855-512-9805 or send us an email at [email protected].
Contact Us !
Send your questions, comments and concerns to [email protected]. Call us at +1-855-512-9805 and speak directly to us. Drop us a line. our customers mean the world to us.